We provide support that covers technical, licensing, installation, and any other issues related to Genuine Channels. Our support team consistently provides friendly and comprehensive answers to every support request. We offer following support services:
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| This section provides a structurally organized list of frequently asked questions. If your inquiry relates to any non-technical issue, the FAQ Bank is the best place to find the answer. |
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| Search our documentation and samples for answers to all your technical questions. You should become familiar with Genuine Channels documentation before using our other support services. |
| Beginner's Guide | Why Genuine Channels? |
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| Our knowledge base is a vast collection of articles clarifying various aspects of distributed software development. This collection constantly grows as members of the Genuine Channels community make contributions. |
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| We maintain a set of forums where members of the Genuine Channels community share their experience. You can discuss an issue with other users of Genuine Channels in addition to approaches suggested by the Support team. (Some forums are not available to trial package users.) |
| Sing Up |
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If the services mentioned above did not help you, please do not hesitate to contact our support team via email. We guarantee that if you are a licensed user, you will get a reply to your request within 24 hours (one business day).
Use the following email addresses to send your issue directly the appropriate department: |
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